FAQ’s

No. Registration is absolutely free on South Grocer.

No, you can’t register with different usernames for a single email address and contact phone number. You will need separate emails to do multiple registrations.

Yes, multiple delivery addresses can be added in your account but a single order done at a time can be delivered at a single location. To deliver products at different addresses, you need to place separate orders.

For every user, a shopping cart is associated with your South Grocer account and consists of the items you have selected for ordering. It also consists of all the items previously ordered by you. This enables you to shop quickly and easily.

South Grocer carries almost every grocery and beauty items, including but not limited to aroma therapy products, beans, dals, rice, flour, sweets, snacks, sauces, pickles, spices, seasonings, beauty & health products.

Payment Through Credit Card only and delivery  through CANADA POST or other parcel services.

Using you Credit card is guaranteed and safe. Southgrocer.com  does not  scan, capture or store the credit card information. Card information is processing on Global Payment’s secure payment gateway. Global Payments Inc. is a world leader in financial technology solutions, delivering award-winning payment technology services.

South Grocers’s shipping charge is based on your shipping address, total weight of the Items and your total order value. You will get shipping discount on all your orders.  You can add up to 25 Kg in one shipment. If you need more than 25 Kg in one order or your shipping address is an air stage location  please contact us for shipping charge.

You can find more details on the table below. The table is based on Order value as C$100.00.     As per table, if your shipping address is in Ontario or Quebec and your shipment weight is above 10 Kg and below or equal 15 Kg, your shipping charge is  C$3.75 only.